Service request
Repair, maintenance, spare-parts need … send us a short description and we’ll get back to you!
Got a problem with your machine? We’ll take care of it!
Get in touch — your contact Bernhard Hintermaier and our technical team help you directly and without detours.
Frequently asked questions
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How quickly do I get an answer to my service request?
We usually get back to you as soon as possible. In urgent cases, it’s best to call us directly!
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What should I write in the service request?
The more precisely you describe your problem, the faster we can help. It’s best to give the machine type, the year of manufacture and a short description of what isn’t working.
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Can I attach photos or videos of my problem?
Yes, absolutely! Upload a picture or video of your problem if possible — that helps us find the fault faster.
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Does the service request cost anything?
No — the request is completely free and non-binding for you. We get back to you with an assessment, and you decide how to proceed.